Frequently Asked Questions

Why should I choose Vertex?: Our Tutors
Vertex tutors are amazing. Don’t believe us? Try a session. If you don’t feel that we are the best in the business, then the session is on us. That is your personal guarantee of excellence.

Our Curriculum
Every student’s curriculum is entirely individualized. We use a comprehensive diagnostic process to first evaluate and assess your student’s academic needs and objectives and then create a program specifically designed to meet those objectives.

Our Expertise
Our focus is on helping students at critical transitional stages in their academic careers. We do not want to be everything to everybody and take pride in providing the very best level of instruction in the areas that we specialize. Please check our services page for more info.
What are your rates?: Rates start at $95/hour for most tutoring programs and vary depending on the service and the tutor.
How do your rates compare to other tutoring agencies?: Our rates our extremely competitive for New York City. We encourage anyone who is looking into tutoring options to evaluate other agencies before making a decision. Vertex takes pride in the quality of our service and believe it is a tremendous value for the price. Give us a try and we believe that you will agree.

However, we understand that not everyone can afford private tutoring. As an organization, we are committed to working with all motivated students regardless of financial means and offer need-based scholarships for deserving students. Please contact us directly to find out more about our scholarship opportunities.
What materials do you use?: For most of our test prep programs we use high-quality materials from the Summit Educational Group, which are not available to the general public, in conjunction with books, practice tests, and other official materials published by the testmaker. We also use some of our own original materials in certain circumstances that we feel the available options are lacking in content or quality.

For most academic subject tutoring sessions we will use the student's textbook or other classroom materials as the primary text and compliment with outside materials from a variety of different sources.
What do I need to do to start my student in a tutoring progam?: Most of our families begin a relationship with Vertex after a coversation with our Executive Director or another Vertex academic advisor. We will engage the parent and/or the student in a frank discussion about their academic background and their future goals, as well as personal considerations that will help us to recommend an appropriate service or services and a tutor who will be a perfect match for the student. Contact us today to find out how Vertex can help your student achieve new heights.
How long will my student need to be tutored?: That very much depends on the individual student. We will be able to put together a basic timeline after a diagnostic test and/or an initial conversation with the student or parent.
Where will my student be tutored?: Most of our students are tutored in their own homes, however we will work with students in any appropriate learning environment, such as a library or school.
Do you offer a guarantee?: Yes. If you are not happy with your first session of tutoring, you will not be charged for the session. Vertex reserves the right to place another tutor with the student before issuing a credit for the class session. In the event that the client still does not want to continue with a Vertex tutoring program, then the client must sign and complete a discontinuation form, to be provided by Vertex, stating their reasons for dissatisfaction and request for credit. The form must be submitted within 7 days of the session to be eligible for credit. In the event that the proper procedures are not followed, then the client will be billed according to the policies outlined in the Vertex Service Agreement.
What is your privacy policy?: We feel that collaboration with parents, educators, and anyone involved with a students development is an effective best practice, but we respect the fact that some parents do not want others to know that their child is receiving tutoring and will always contact the parents directly before discussing a students academics outside of our organization. Vertex will not share your personal information with any third parties, unless we specifically acquire your permission before doing so.
Do you offer group tutoring?: In a few isolated instances, our tutors will work with more than one student at a time. This is only appropriate when the students are working on the same material and are learning at similar levels.
What age students do you work with?: We primarily work with students in grades 5 to 12. Our focus is on helping students at critical transitional stages in their academic careers. We do not want to be everything to everybody and take pride in providing the very best level of instruction in the areas that we specialize.
Do you only work with students in New York City?: No. We have worked with students in Westchester, Long Island, Northern Jersey, and Fairfield County, CT. Rates are adjusted for travel.

Test Prep

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Frequently Asked Questions

Our Tutors

Our Curriculum

Our Expertise